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Sat - 10:00 AM - 4:00 PM
Amazing Wristbands Policies, Shipping, Prices and Tax Info
POLICIESThe following terms and conditions will be applicable to any/all orders placed with AmazingWristbands.com and/or its affiliates. It is therefore required that all customers read and officially acknowledge their agreement with all terms and conditions prior to placing an order. By submitting an order to AmazingWristbands.com, the customer is hereby agreeing to all of the terms and conditions as set forth below. This agreement is in lieu of a written consent, and will be binding to both the customer and/or any and all of the customer's authorized representatives.
AmazingWristbands.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
Ordering Terms and ConditionsPayments are due at the time of order; however orders may be placed over the phone or email. In this event, payments are due over the phone or email at time of order. We accept payments in the form of Visa, MasterCard, American Express, Discover, Check or Money Order and Pay Pal. If your order is placed using check or money order as the payment method and payment is not received within 30 day, your order will be canceled. We do offer Purchase Orders to schools, non-profit organizations, and approved city and federal government organizations. All P.O. payment terms are net 30 days (all payments are due within 30 days from the date of invoice). You will be invoiced immediately upon receipt of your order. Orders that are not paid within Net 30 will be charged collection fee of 15% on top of the original order amount. We have the right to refuse to place any orders.
Order Changes / CancellationsAmazingWristbands.com will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, a 5% cancellation fee will be applied. If the order has reached the pre-production set up phase, a 15% cancellation fee will be applied in order to cancel an order. If an item has begun production, unfortunately, we cannot stop or change the order. We can, if you wish, prevent shipment or redirect it. You will be charged the original amount quoted for all orders cancelled at this stage.
For any changes to the orders, you must call the sales department within 24 hours of placing the order with the correction. Any cancellations of orders should be made within 24 hours of placing the order.
* Rush orders cannot be changed or canceled.
RefundsRefunds due to customer errors will not be issued. This includes, but is not limited to, typos in the message, wrong PMS color of bracelets, wrong size ordered, wrong production time, wrong shipping method, ect. AmazingWristband.com is not liable for anything more than customizing your wristbands as ordered.
Production’s cost is not refundable.
Refunds or credits will be processed within 1 – 3 business Days.
Artwork/SubmissionOnce the order is placed, send us the artwork to CustomerCare@AmazingWristband.com, immediately. The email should include all the instructions relating to logo/artwork.
We inspect all artwork submitted to make certain that it meets the specific requirements for applying your designs. If minor modifications are required, we will make them free of charge.
If you are in need of our graphic Department’s services, there is a $50 fee per image.
We do not guarantee same color bands on re-orders. We cannot duplicate orders 100%, however we will try to make the order as close as possible. A digital proof must be requested to confirm the order. If any order(s) is sent without selecting a digital proof request then the order will not be our liability.
Website Images/Art work Proofs/ColorsWe make every effort to provide clear and color-correct images that reflect the true nature of the products, however, website images, and emailed proofs are inherently limited in their ability to communicate color, scale, and detail. The color in the proof is not the exact color. It is difficult to show the correct color on the monitor, therefore the color will be made in pantone numbers.
If a digital proof is not responded to within 3 business days, we will assume that the customer does not require any changes to their order and will start production on the order as is.
It is the customer’s responsibility to follow up on the digital proof as soon as the order has been placed. Furthermore, it is the customer’s responsibility to call our customer care department in the event the digital proof has not arrived. This will ensure proper communication and placement of the customer’s order.
Swirl bands - Mixture of colors will create a shade of alternate colors.
Text is positioned randomly on segmented bands. If you need the text and segments aligned, you have to contact our customer service department. Colors may vary between lots and messages may differ from one color to another. Therefore, AmazingWristbands.com does not guarantee a color match from one purchase to another, or even exactly within separate batches of the same order.
Replicating/ReordersWe will try to replicate orders as precise as possible of the images or reorders/duplicate orders that are given to us, but there will be no guarantee given on them.
ProductionProduction time varies from 5 business day to 14 business days depending on the product, service, and quantity selected. If you have a deadline, simply give us a call and we'll do everything within our power to meet it.
ShippingAmazingWristband.com guarantees to ship your merchandise on or before your specified date. You should be aware that we cannot be held responsible for delays on the part of the carrier who is delivering your merchandise. AmazingWristband.com is not liable for any delays, holds or charges due to customs.
International CustomersInternational customers are responsible for customs and duty fees in their country. Customer is responsible for those fees because it is not included in shipping charges. No gift or lower value will be written / marked on custom forms.
Sales TaxAmazingWristbands.com is required by law to collect all applicable sales taxes for the state, counties and cities of Texas. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by call to 1-800-269-0910
PricesAll prices and minimum quantities are subject to change. AmazingWristbands.com will make best efforts to keep pricing and quantities to date, from time to time actual market conditions may change the price of a product or the minimum quantity required for purchase.
In the event a product is listed at an incorrect price or minimum quantity due to an error, AmazingWristbands.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price or quantity and will help you choose a different item that is within your budget.
Only written quotes are valid, verbal quotes will not be honored. Price quotes are only good for the date they were quoted unless otherwise stated.
Copyright NoticeAll of the Content you see and hear on the AmazingWristbands.com, including, for example, all of the page headers, images, illustrations, graphics, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by AmazingWristbands.com. The entire Content of this website is copyrighted as a collective work under U.S. copyright laws, and AmazingWristbands.com owns a copyright in the selection, coordination, arrangement and enhancement of the Content.
What information do we collect?We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. Any data we request that is not required will be specified as voluntary or optional. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?Any of the information we collect from you may be used in one of the following ways:
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
How do we protect your information?We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information. These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Account Password Policy
Protect Your InformationYou are responsible for maintaining the security of your account and password and restricting access to your computer or device from which you access Amazing Wristbands from. You agree to accept responsibility for all activities that occur under your account or password. Please, keep your password secure. Do not share your password with anyone else. We recommend you change your Amazing Wristbands password periodically and do not use the same password on any other service. We use a variety of security measures, including encryption and authentication tools to make security a priority. Only you know your password; we do not.
Contact Us Here. Or Call: 1-800-269-0910